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Tips:1.Load aaa battery before you use this scale, placed on even and rigid floor. 2. Please download app by scanning qr code on the manual or color box and register user. 3.Please turn on the phone Bluetooth function: Settings-Bluetooth. 4.Step on the scale with bare feet and stand until the weight reading is locked on the display, and wait a second until measure data show on the app. 5.Make sure the batteries is powerful. Low battery will indicate "lo", and overload will indicate "err". 6.Please use soft tissue with alcohol or glass cleaner to clean the surface, no soap or other chemicals. 7.Never jump or stomp on the scale or dissemble it and move it carefully.