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MHT-P10 is a self-developed convenient mobile thermal printer It can't print directly, we must convert our print instruction by app "MHTreceipt" to print successfully. If you open a picture directly and choose print, it won't work. The correct step is to open the app first, then add the picture and click print Unfortunately, our label printer does not support the following hardware and software: MAC, Square, TabShop, Llite, PayPal Here, Credit Card Reader, izettle, FileMake Go Actually, it support iOS/ Android/. We have our own app which names "MHTreceipt", you can find it in App Store/Google Play. Or you can download from: https://www.mhtclouding.com/MHTCloud/download.html Our Windows driver : https://drive.google.com/file/d/0B9xDryhA985faGRnUUh5OEJ6X0k/view?usp=sharing SDK: https://www.mhtclouding.com/MHT/MHTFile/other/MHTDevelopmentKit.zip how to connect Bluetooth: 1.Down the "MHTreceipt" app, register your account 2.Open Bluetooth of your phone 3.Open our app, in the app to select the bluetooth name SMT-P10, then pair and connect it. (Please note: It only can be connected in the "MHTreceipt" app) Product Parameters: -Print type: Receipt Printer -Endurance: 1200mAh/ 7 days -Label Size: 58mm only -Roll Paper: ≦50mm -Print Output: Monochrome -Language: English Seller Warranty Policy We are very grateful to you for choosing us and rest assured that we have a professional technical team and engineers to help you solve usage problems. Guarantee: If you are not satisfied with your purchase, or it can not fit your machine properly, please contact us by email directly on Amazon .We will provide you EXCLUSIVE 1 YEAR REFUND or REPLACEMENT .