DESCRIPTIONS

Winner - 2022 Global Book Awards: AWARD FINALIST / Workplace Culture Does improving your group’s productivity seem like an unattainable dream? Motivating employees to increase productivity is management speak 101. But as every supervisor knows, such things are easier to talk about than achieve. Still, you can’t let the difficulties stop you because strengthening performance has many benefits: Decreased absenteeism, turnover, safety incidents, and quality defects Increased customer ratings, productivity, and profitability Yes. But how to motive and engage employees isn’t obvious. This competency-based workbook gives you a “heads up” on what you need to know in your role as a supervisory leader. It’s a hands-on and practical approach that addresses the real-world issues that supervisors encounter. The workbook also provides exercises that guide you in applying what you learn to your work situation. With the knowledge and tools provided, you can make a difference in your team, and thus in your organization and career. Finally, to tweak your memory as you work with employees, the workbook gives you a “recap checklist” of the key points to keep in mind. After completing this workbook, you will know how to: Explain the concepts of workplace engagement and empowerment. Outline key theories of motivation. Discuss actions the leader can take to build a climate that supports excellent performance and a highly engaged workforce. Explain the importance of understanding individual, cultural, and generational differences and how they affect performance and engagement. Describe why leaders must promote high standards of performance and a positive work climate. 10 Key Concepts to Master Inspire Disengaged Employees Facilitate Engagement and Empowerment Ignite Employee Motivation Provide Clear Expectations Lead for Optimal Performance Be Mindful of Individual Differences Promote Diversity Not Division Be Aware of Self-Fulfilling Prophecies Monitor Employee and Group Morale Build a Positive and Productive Work Climate Structured Learning All our workbooks align with our research-based Competency Model. The model, which is rooted in work by the U.S. Department of Labor and others, gives you a framework for structured learning by helping you identify and develop specific competencies. Competencies are sets of skills, knowledge, attitudes, and behaviors that are observable and measurable. Our model has 35 competency dimensions associated with successful performance in leadership and professional roles. Competencies are clustered into five domains that may overlap. This Boosting Employee Motivation and Engagement workbook focuses on the competency areas of Human Performance Management, Leadership and Coaching, and Interpersonal Relationship Building. The workbook content is primarily associated with the Supervisory/Management competency cluster or domain. For more information or visit: www.centrestar.com Best of all? You can take any course: Online at your own pace through Centrestar and earn CEUs or PDHs: www.centrestar.com Select workbook materials through Amazon and conduct your own customized inhouse training Arrange to have any or all sessions instructor led via remote platform for your organization by the Pennsylvania College of Technology: call: 570.327.4775 or email: [email protected]

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