DESCRIPTIONS

Winner - 2023 Global Book Awards: FINALIST / Business Leadership A combination of interpersonal, communication, cultural awareness, and industrial expertise are necessary for effective leadership in cross-cultural corporate contexts. Business skills are ranked third most crucial for success by the Society for Human Resource Management (SHRM), just after leadership and ethics. Furthermore, 73 percent of managers believe that different leadership qualities are required for local and international leadership, according to the Conference Board. Global leaders have a variety of personnel groups and business processes to oversee, problems and challenges brought on by numerous locations across continents, learning about and adjusting to new cultures, and a variety of professional and personal issues to address (SHRM 2016). Pointers for being a more effective leader are provided in this body of work. Areas of focus include improving interpersonal communication skills to reach people with various linguistic and cultural backgrounds, recognizing and accepting cultural differences, encouraging and creating productive cross-functional and cross-cultural team environments, and learning to lead multigenerational groups. After completing this workbook, you will be able to: Recognize the ways diversity can benefit your workplace. Contrast the differences between U.S. business culture and the prominent cultures of Africa, Asia, Europe, Latin America, and the Middle East. Explain the importance and challenges of building trust and alliances in a global business environment. Describe cross-functional and cross-cultural teams and how such teams benefit organizations. Identify the pros and cons associated with using virtual teams and common methods of communicating. 10 Key Concepts to Master Appreciate the Benefits of Diversity in the Workplace Be Aware of Cultural Norms Across Continents Be Aware of U.S. Business Cultural Norms Realize Managing Change is a Skill Recognize Challenges and Welcome Change Build Trust and Professional Alliances Understand Influence and Political Savvy Adopt the Partner Mindset Learn How to Lead Cross-Functional Teams Make the Most of Virtual Teams Structured Learning All our workbooks align with our research-based Competency Model. The model, which is rooted in work by the U.S. Department of Labor and others, gives you a framework for structured learning by helping you identify and develop specific competencies. Competencies are sets of skills, knowledge, attitudes, and behaviors that are observable and measurable. Our model has 35 competency dimensions associated with successful performance in leadership and professional roles. Competencies are clustered into five domains that may overlap. This Learning to Lead People Effectively in Global Business Situations workbook focuses on the competency areas of External Awareness, Industry-Wide Technical Competencies, and Managing a Diverse Workforce. The content is primarily associated with the Organizational Leadership competency cluster or domain. For more information or visit: www.centrestar.com Best of all? You can take any course: Online at your own pace through Centrestar and earn CEUs or PDHs: www.centrestar.com Select workbook materials through Amazon and conduct your own customized inhouse training Arrange to have any or all sessions instructor led via remote platform for your organization by the Pennsylvania College of Technology: call: 570.327.4775 or email: [email protected]