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There are some terms and conditions with the purchase of this product. There is a limit of one DIRECTV system purchase and installation per customer. Only new residential DIRECTV customers may purchase a system. Buying this item signifies agreement to sign up for one year of DIRECTV programming. receivers must be activated within 45 days by calling (800) DIRECTV [(800) 347-3288]. Failure to activate service (or canceling service within one year of subscribing) may result in a $250 charge to the credit card used for the purchase. All returned systems and receivers will be inspected for original parts and access cards. If a receiver is returned without its access card, a $125 restocking fee may be charged to the credit card used for the purchase.