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After-sales service: If you find missing accessories after receiving the package, please let us know, we will try our best to solve it. Our suggestions: 1. It is recommended to wear work boots to air your lawn. 2. Please make sure that the excess tape is cut or tucked under the shoe to avoid stepping on it. 3. You are not recommended to walk on other surfaces, such as concrete or cement. 4. When you use it for the first time, we recommend that you take some time to get used to it and then you can walk around. 5. We recommend keeping the soil moist before you use aerator shoes. GLWR Lawn aeration shoes can very easily achieve the necessary aeration of the soil, making the lawn and graden more healthier and beautiful. Package includes: 2 x Green Sturdy Plastic Bases 26 x Sharp nails 1 x Mini wrench 3 x Adjustable Buckle Straps 1 x Instruction manual Grassclub will continue strengthen the inspection of products and packaging before shipping to ensure that customers receive intact and correct products.And we are focus on the customer experience and improve the product quality continuously.