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Contact US! Trainer's Manual: Call Center English Skills
Product ID : 38079034
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Galleon Product ID
38079034
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921
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About Contact US! Trainer's Manual: Call Center English
CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
