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OPERATIONS


Responsibilities:

Will assist operations officer and marketing manager to to manage order fulfillment, marketing tasks, and day-to-day operations of the company. Galleon.ph specializes in selling products that are not available in the Philippines by importing them from the U.S. This role is responsible for ensuring that all the teams comply with the processes and policies and tracking financial transactions involved in business operations.

Requirements:

  • Required language(s): English, Filipino
  • OJT positions(s) available.

Key Accountabilities

  • Assisting in Order Fulfillment Process
  • Assisting the financial transactions involved in sales, purchasing and logistics
  • Monitoring of customer service queries
  • Assisting in Marketing tasks, projects and campaigns both online and offline

Key Skills and Experience

  • Results Driven
  • Research experience (not required but recommended)
  • Proactive in identifying opportunities
  • Self-motivated, with ability to work on own
  • Enthusiastic with a positive attitude
  • Ability to work at a fast pace maintaining an eye for detail
  • Online savvy
  • Experienced in MS word, Excel, PowerPoint
  • High Fluency in English (Required)

Interpersonal Skills

  • Strong Communicator
  • Personal accountability

MARKETING


Responsibilities:

Will assist marketing manager to manage day to day marketing activities both online and offline.

Requirements:

  • Required language(s): English, Filipino
  • OJT positions(s) available.

Key Responsibilities

  • Managing and updating social media channels - including Facebook, Twitter, Instagram, Pinterest, etc
  • Creating and sending email campaigns and analyzing results
  • Creating content for website, social media, email campaigns and e-newsletters
  • Using Google Analytics to monitor traffic and optimize marketing campaigns
  • Creating and managing strategic Pay Per Click campaigns
  • Managing the marketing budget
  • Brainstorming Guerilla Campaigns

Skills Required:

  • This is a stand-alone role so therefore the ability to work on your own initiative is essential
  • Good writing and communication skills
  • Passion and enthusiasm
  • A general interest in E-commerce would be an advantage

FINANCE OR OFFICE ADMIN


Responsibilities:

Will assist accounting and finance manager to manage payroll, invoicing, balance sheet, filing and other day-to-day financial operations of the company.

Requirements:

  • Required language(s): English, Filipino
  • OJT positions(s) available.
  • Knowledgeable on any accounting system

Key Accountabilities

  • Assisting in Financial Processes
  • Assisting in preparation of checks for payment, logging of journal entries, monthly/quarterly BIR returns, VAT Relief (input data in VAT Relief)
  • Filing of documents

Key Skills and Experience

  • Proactive in identifying opportunities
  • Self-motivated, with ability to work on own
  • Enthusiastic with a positive attitude
  • Ability to work at a fast pace maintaining an eye for detail
  • Online savvy
  • Experienced in MS word, Excel, PowerPoint
  • High Fluency in English (Required)
  • Results Driven

CUSTOMER SUPPORT


Responsibilities:

Assist in answering and follow up customer inquiries via email, cellphone and landline.

Requirements:

  • Required language(s): English, Filipino
  • OJT positions(s) available.

Key Accountabilities

  • Provide Customer Support team assistance in volume of inquiries
  • Answer email, calls and SMS in a timely manner using the provided tools for efficient customer support
  • Follow up on customer inquiries to generate awareness and increase sales.

Key Skills and Experience

  • Proactive in identifying opportunities
  • Self-motivated, with ability to work on own
  • Enthusiastic with a positive attitude
  • Ability to work at a fast pace maintaining an eye for detail
  • Online savvy
  • Experienced in MS word, Excel, PowerPoint
  • High Fluency in English (Required)
  • Results Driven

COMPUTER PROGRAMMER AND TECHNICIAN


Responsibilities:

Assist in answering and follow up customer inquiries via email, cellphone and landline.

Requirements:

  • Required language(s): English, Filipino
  • OJT positions(s) available.

Key Accountabilities

  • Maintain and upgrade computer hardware such as PC, laptops, routers and other gadgets
  • Maintain and improve programs and tools used by the company

Key Skills and Experience

  • Proactive in identifying opportunities
  • Self-motivated, with ability to work on own
  • Enthusiastic with a positive attitude
  • Ability to work at a fast pace maintaining an eye for detail
  • Online savvy
  • Experienced in PHP, Visual Basic, hardware troubleshooting