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Medical Alert Symbol and 'Alert!! Type 1 Diabetes Insulin Dependent' It is important for people who are diabetic to wear a medical alert band in case of an emergency and the person is unable to communicate properly. These silicone bracelets are light-weight, comfortable and easy to put on and take off Customer service: Our customer service working time in China is: 9am to 6:30pm (We are off-duty on weekends and holidays). If you not get a reply from us because of time difference, please leave us a message to us, we will give you a first reply in 24 hours, thanks for your deep understanding advance. Return policy: Every item we offer is backed by a 100% satisfaction guarantee. If the item have quality problem, please contact us immediately for return or exchange instruction, we will do it right for you. Feedback: 1. Your feedback is our greatest treasure. Once you get your item and satisfy with our products and service, please leave POSITIVE feedback & 5 Star for us, and we will do the same for you. 2. If you have any questions about our products, pls contact us before leaving a negative feedback (leaving negative feedback can't solve the problem), we will try our best to solve it and give you a satisfying answer.