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📧ClickNUBARKOabove “Add to Cart” button, then click Ask a Question . Any inquires or product defects found on the day of arrival, please email us PLEASE NOTE:Accessories are packaged in the punching bag.Please unzip them out The inside of the sandbag can be filled with up to 44 pounds of filler, and overweight filler will cause the punching bag to burst. - Kids should play under adults’care - Not applicable to watery or undulant surface - Regularly change punching spots, do not always hit the same area - Wipe off dirt with wet cloth(no hotter than 104℉), then dry it - Bag can be cleaned regularly with leather care solution - For long term non-use, please collapse and wrap into plastic bag or other dirtproof packing. Store in cool dry places, avoid overexposure to sunlight causing discolor or aging What’s in the box - One Empty bag - One Chain(packaged in the punching bag) - One Clip( for connecting the chain and the bag) - One Hanger - One wrist protectors - One palm protectors One ankle protectors