Administrative Assistant's and Secretary's Handbook

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About Administrative Assistant's And Secretary's Handbook

Product Description Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own. Review “A handbook full of essential information for administrative assistants and secretaries.” --Reference and Research News “Provides easy access to a wealth of practical and useful information… comprehensive scope… [a] useful reference tool." --American Reference Books Annual “An excellent handbook for office reference.” --Bookwatch Book Description Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own. From the Inside Flap From coordinating meetings, to making travel arrangements, to creating a PowerPoint presentation for the next board meeting, to running the phone lines—or doing all of them simultaneously—it’s pretty clear that you don’t have much time to learn how. Fortunately, here is a definitive resource that can answer all your questions. It’s a one-volume treasure trove of practical and valuable tips for performing countless job responsibilities quickly and well. Now in a thoroughly updated third edition, Administrative Assistant’s and Secretary’s Handbook gives you the information and guidance you need to significantly improve your skills—and enhance your value and career potential at the same time. You’ll learn how to design and implement more productive daily administrative routines, organize your workspace and schedule for optimum efficiency, and keep yourself comfortable and healthy with a properly adjusted, ergonomically correct workstation and equipment. In addition, the book keeps you up to speed with rapidly changing business technologies, from e-mail and Web use through networking issues, online data storage, and information security. Written in a down-to-earth style and organized for easy reference, the all-new edition has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time management, event planning, web conferencing, office management and supervision,