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Contact Us! Coursebook with Audio CD: Call Center English Skills
Product ID : 39204809
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Galleon Product ID
39204809
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2,711
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About Contact Us! Coursebook With Audio CD: Call Center
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
