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Product Description I designed a holistic method in which to increase CMM organically by implementing a combination of ITSM, TQM, SDLC, and LSSGB disciplines by using proven documented 2 week sprint practices in public or private organizations of any size, industry, or current technical ability. www.AshevilleCloud.com About the Author Rick Smith was born in 1970 outside Glen Mills PA where he was part of the advanced educational program for the gifted. During his youth, his father brought home a PET PC, programming documentation, and other technologies available in 1978 exposing Rick to a career of people & processes he would come to love. LEAP is an acronym for Learning Enrichment and Acceleration Program in which students are tested and labelled as highly gifted having an IQ of 150 or above. He was selected into this program in 1975 and remained an active participant until his high school graduation in 1988. As he began middle school in 1981 the program name shifted to PROBE and remained that way through high school. PROBE is an acronym for Problem-Solvers, Researchers, Observers, Brainstormers, and Evaluators. PROBE includes lessons that place an emphasis on research, technology, problem solving, critical thinking, creative thinking, oral and written communication, and building leadership skills. At the time this book was published, Rick is living in Asheville NC with his wife Barbara who helps him with their 501c3 business giving back to other USMC veterans through fundraising efforts by their "Asheville Soap" company.