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Cultures and Organizations: Software of the Mind, Third Edition

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About Cultures And Organizations: Software Of The

About the Author McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideGeert Hofstede, Ph.D., is professor emeritus of Organizational Anthropology and International Management at the University of Maastricht, the Netherlands. Gert Van Hofstede, Ph.D., is a biologist and professor of Information Systems at Wageningen University, the Netherlands, and the son of Geert Hofstede. Michael Minkov, Ph.D., is a lecturer at the International University College and at the University of Sofia “St. Kliment Ohridski,” Sofia, Bulgaria. Product Description The revolutionary study of how the place where we grew up shapes the way we think, feel, and act-- with new dimensions and perspectivesBased on research conducted in more than seventy countries over a forty-year span, Cultures and Organizations examines what drives people apart—when cooperation is so clearly in everyone’s interest. With major new contributions from Michael Minkov’s analysis of data from the World Values Survey, as well as an account of the evolution of cultures by Gert Jan Hofstede, this revised and expanded edition:Reveals the “moral circles” from which national societies are built and the unexamined rules by which people think, feel, and act Explores how national cultures differ in the areas of inequality, assertiveness versus modesty, and tolerance for ambiguity Explains how organizational cultures differ from national cultures—and how they can be managed Analyzes stereotyping, differences in language, cultural roots of the 2008 economic crisis, and other intercultural dynamics From the Publisher Geert Hofstede, Ph.D., is professor emeritus of Organizational Anthropology and International Management at the University of Maastricht, the Netherlands. Gert Van Hofstede, Ph.D., is a biologist and professor of Information Systems at Wageningen University, the Netherlands, and the son of Geert Hofstede. Michael Minkov, Ph.D., is a lecturer at the International University College and at the University of Sofia “St. Kliment Ohridski,” Sofia, Bulgaria. Excerpt. © Reprinted by permission. All rights reserved. Cultures and OrganizationsSOFTWARE OF THE MIND Intercultural Cooperation and Its Importance for SurvivalBy Geert Hofstede, Gert Jan Hofstede, Michael MinkovThe McGraw-Hill Companies, Inc.Copyright © 2010 Geert Hofstede BVAll rights reserved.ISBN: 978-0-07-166418-9ContentsPrefacePART I The Concept of Culture1 The Rules of the Social Game2 Studying Cultural DifferencesPART II Dimensions of National Cultures3 More Equal than Others4 I, We, and They5 He, She, and (S)he6 What Is Different Is Dangerous7 Yesterday, Now, or Later?8 Light or Dark?PART III Cultures in Organizations9 Pyramids, Machines, Markets, and Families: Organizing Across Nations10 The Elephant and the Stork: Organizational CulturesPART IV Implications11 Intercultural Encounters12 The Evolution of CulturesNotesGlossaryBibliographyName IndexSubject IndexExcerptCHAPTER 1The Rules of the Social Game11th juror: (rising) "I beg pardon, in discussing ..."10th juror: (interrupting and mimicking) "I beg pardon. What are you sogoddam polite about?"11th juror: (looking straight at the 10th juror) "For the same reasonyou're not. It's the way I was brought up."—Reginald Rose, Twelve Angry MenTwelve Angry Men is an American theater piece that became a famous motionpicture, starring Henry Fonda. The play was published in 1955. The scene consistsof the jury room of a New York court of law. Twelve jury members who nevermet before have to decide unanimously on the guilt or innocence of a boy from aslum area, accused of murder. The quote cited is from the second and final actwhen emotions have reached the boiling point. It is a confrontation between thetenth juror, a garage owner, and the eleventh juror, a European-born, probablyAustrian, watchmaker. The tenth juror is irritated by what he sees as theex