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About the Author Irma Becerra-Fernandez is the vice president for engagement and professor of management information systems at Florida International University, USA.Rajiv Sabherwal is professor and Edwin & Karlee Bradberry chair in information systems at the University of Arkansas, USA. Product Description This text serves as a complete introduction to the subject of knowledge management (KM), incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics.